To make your holiday with us as pleasant as possible, we have summarised the most important details here. The measures apply as long as they are recommended or prescribed by official bodies.

General information

Moose Lodge is perfectly equipped to accommodate you as a guest in your own group.
There are only four apartmentss, each comprising a full floor.
For safety reasons we will not open the spa area this winter.
In the common areas we advise you to respect the general rules:

• Keep a safe distance and wash or disinfect your hands several times a day.
• Wear a face  mask or buff in the common areas, on the bus and where it is required; make sure you always have a mask with you.
• Refrain from shaking hands, hugs and kisses.
• Sneezing or coughing is best done in the elbow
• Do not travel at signs of illness and avoid all contacts

Measures in the apartment

• The apartments and common areas are always completely cleaned and disinfected after each stay; we would like to inform you of the following:
• We provide sufficient maintenance and disinfection equipment.
• Every resident or visitor is obliged to abide by the applicable rules of Moose Lodge and to comply with the rules imposed by the government.
• We provide an online check-in (via free APP SARA) so that you have to come into contact with as few people as possible outside your group.

Measures in the ski area

We recommend that you always follow the latest guidelines spontaneously; these guidelines are available throughout the ski area.

• Aprés-ski is unfortunately prohibited this winter.
• The mountain restaurants would be open but limited to 10 people per table.
• The cable cars would also be limited to 10 people per lift; fortunately St Anton is equipped with the most modern lifts in the world !
• On the ski buses and ski lifts, the nose and mouth must always be covered; this can be done with a mouth mask but also with scarves, buffs, ski masks, etc.
• Rules limiting the number of skiers have not yet been imposed; in any case, the restrictions will be applied first to day skiers from lower ski resorts.

Cancellation policy

If your stay cannot continue due to restrictions imposed by the government or other authorities, the borders are closed, quarantine is mandatory, you can cancel your stay free of charge, without having to respect any deadline; of course, your deposit or payment will be refunded in full, without any deduction for cancellation fees.

In case of cancellation for any other reasons, we apply the rules described in our general conditions.

For further questions you can always contact us by e-mail (info@moose-lodge.com) or telephone (0032/485249214).